ABOUT

A One-Stop Shop for Great Games

At Castle of Games, we want to provide our customers with only the highest-quality products. This is why we carefully select every game, accessory, and collectible in our inventory.

Our Story

Kim and Chris, met and became friends and eventually business partners over playing games and discovering common interests.

We realized there was no single game and comic book store in the area that covered all our interests sufficiently, and that the community of Springfield was especially lacking, so with a lot of blood, sweat and tears, we started Castle of Games in 2013.

We strive every day to improve ourselves, the store, and our community space.

In 2025, Chris left the business, and Kim wishes to make the store better and better each and every day.

Code of Conduct

Staff, players, customers and visitors are expected to conduct themselves in a non-disruptive manner.

Expected from everyone

  • Respect
  • Tolerance
  • Fairness
  • Honesty
  • Sportsmanship
  • Timely arrival for events

The following are not tolerated

  • Soliciting (business cold calls, religious or political discussion)
  • Theft of retail product, other peoples belongings and/or IP.
  • Foul language (cursing, slurs, etc)
  • Bullying (racism, sexism, homophobia, etc)
  • Poor personal hygiene
  • Intoxication from drugs or alcohol.

If you have any questions, concerns, an issue with anyone, please bring it to our immediate attention so we can take appropriate action right away.

We all need each other.  Thank you. ♡♡♡

FAQ

Return Policy

Non card game items are returnable up to 30 days with receipt.  Item must be in new condition for a full refund to card.  No cash refunds, store credit may be issued at our discretion.  A 20% restocking fee may apply to any return.

Online orders are for in store pickup ONLY, orders placed from out of state asking for shipping will be cancelled and refunded minus a 20% restocking fee if we are notified of the ordering error within 3 business days.  If outside this window, all other policies will apply.

Trading card games are not returnable for any reason.  Pre-orders are non-refundable and are stated within each item entry.

Items not picked up after we contact you, are subject to the Oregon law on abandoned property.

Exceptions can be made at our discretion.